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Is the platform fully managed?

Yes, we fully manage your infrastructure in accordance with our competitor-busting SLA. We give you direct access to configuration files for your application servers (e.g. php.ini, my.cnf, etc.), so you can customise your configuration at any time whilst we manage the platform behind the scenes to ensure maximum platform reliability.
Our support team are available to assist you if you need any advice tuning your configuration files.

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