Backups are included free of charge and without storage limits. We take backups 4 times per day and keep a copy of your backups for 14 days giving you 56 individual restore points.
All backups are stored on our secure private backup network which is completely isolated from customers’ services. Our backup system provides regular system snapshots using a highly sophisticated incremental backup mechanism. This minimises the amount of load placed on your system during the backup process such that there is no noticeable impact to server performance.
Restores are available free of charge via our support team who will manage the process for you to ensure the fastest and most successful recovery.